Contact Us

Kalama Precision Machine is The Small Shop

PO Box 580

Kalama WA 98625

Phone: 360-673-1255

We answer all calls "Hello or Good Morning/Afternoon Kalama Precision Machine" but this is also the Small Shop and we do accept phone orders. Please do not hang up.

Hours: 9am to 5pm Monday through Friday (Pacific Standard Time) to place phone orders.

Email: The Small Shop   

Fax anytime. 360-673-1255 

We will be Closed the following Holidays in 2010. You can still send a Fax or Email - we just will not be available by Phone. Email responses may take longer than usual on these dates.

Any additional closures will be posted on our home page.

May 31 Memorial Day Observed

July 5 Independence Day

September 6 Labor Day

November 25 & 26 Thanksgiving & the day after

December 24 & 25 Christmas Eve & Christmas Day

December 31 & January 1 New Year's Eve & New Year's Day

 
We respond to all email promptly – normally within 24-48 hours sometimes much sooner and very occasionally a little longer.

If you or your email provider (especially AOL) has aggressive filtering, please check your “Spam/Junk folder” as unfortunately sometimes our emails are routed there - even if you’ve written to us first. You will need to add us to your approved contact list!

Please provide an alternate method of contact i.e. your phone number. We will try several times to reply via email and may try an alternate email address to bypass your filtering. If we don’t hear back from you, we will call if you provided your phone number. If the only way we have to contact you is email and our replies are not getting through – we apologize but you can see the dilemma.

Orders are usually processed and shipped the same day or next business day.  You should receive a confirmation email when your order ships.  If you do not receive an email, please contact us as your order may not have completed!

 Thank you.